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SpookyNNC
Passerby
Joined: Sun Mar 01, 2009 10:32 am Posts: 2
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 Updating to 1.9
I am trying to update to the new 1.9 version and I've run into a problem. When I try to run the installer I get an error message: C:\Program Files\Movienizer\DVDInfo.dll An error occurred while trying to replace the existing file: Defaultfile failed; Code 5. Access is denied. Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation.
I tried Retry which didn't work so I aborted the installation. I thought about uninstalling the version I have on my computer now, but I'm afraid I'll loose all my movie information. I'm not that computer savvy and although I have backed the database up I am reluctant to proceed without someone giving me some advice first. I love this application and I don't want to mess anything up. Thanks in advance for any help you guys can offer. SpookyNNC
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| Sun Mar 01, 2009 11:36 am |
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Vlad
Developer
Joined: Wed Jan 23, 2008 11:37 am Posts: 2493
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 Re: Updating to 1.9
Please close Movienizer before installing the new version. We would also recommend to create a backup before updating (and wait until it is complete).
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| Mon Mar 02, 2009 4:04 pm |
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